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Microsoft Small Business Specialist
Methodology

Our seasoned consultants use industry standards, best practices, and reputable products to provide network integration solutions that support your business. Our five-step methodology ensures that your network performs reliably and effectively, and can respond to your changing business needs—today and tomorrow.

Step 1
Evaluation

Our in-depth technology audit and data-gathering process gives us a "behind the scenes" look at your existing network architecture, computing environment, and technology-related issues. We also obtain a clear and objective understanding of your business goals and how you use technology—the keys to making technology work for you.

Step 2
Recommend

Our research and analysis is summarized and presented in a detailed set of recommendations for a custom-designed network solution that fits your business. Our recommendations include a plan, a network map, clear objectives and a prioritized list of action items.

Step 3
Implement

Whether we're updating or reconfiguring your current infrastructure or designing an entirely new one, we handle all aspects of the process including strategic planning, design, procurement, consulting, project management, implementation, testing, training, and documentation.

Step 4
Monitor

Critical to your success is ensuring that your technology runs at peak performance and is secure—always. We offer several bundles for remote "push technology" monitoring and performance management solutions that continuously monitor, measure, and track your network performance, application performance, and security—around the clock.

Step 5
Manage

A proactive approach to systems maintenance and support helps you reduce technology costs by managing your internal systems efficiently. DVD offers a variety of preventive care and support plans to help reduce emergency calls and enhance system stability through scheduled maintenance and support.